EXCELLENTTrustindex verifies that the original source of the review is Google. My property manager is Lilian Yin and she is more than amazing. My roommate had a bit drama at the beginning of our lease and Lilian was very supportive through the whole process. Whenever it comes down to repair or communication, she’s always happy to help. I trusted her so much:)Posted onTrustindex verifies that the original source of the review is Google. Celia的服务态度很好，非常nice，我有很多问题都耐心解决，让我在入住期间体验感很好Posted onTrustindex verifies that the original source of the review is Google. Since I purchased my apartment, I’ve entrusted Kin Real Estate with its management, and it has been almost six years now. Over the past few years, Lilian has been the person managing my property. She is kind, sincere with clients, responsible, and always responds to messages and emails promptly — even outside of office hours. Her strong sense of responsibility and genuine care for landlords truly impressed me. The agency has consistently handled all property-related expenses on my behalf, so I never have to worry about missing payments for things like body corporate fees. The monthly statements and financial year statement are clear, and payments are always made on time. They’ve always done their best to find tenants quickly at the most suitable rental price, minimizing my vacancy losses and advertising costs. Communication between tenants and myself has also been handled smoothly, which gives me great peace of mind and trust in their service. I originally wanted to take them out for a meal to show my appreciation, but they politely declined, saying it was simply part of their job. So, I’ve decided to leave them a 5-star review instead! Trust me — choosing KIN REAL ESTATE to manage your property is a decision you won’t regret!Posted onTrustindex verifies that the original source of the review is Google. We recently purchased a lovely apartment at Box Hill Garden, through April Du from KIN Real Estate, and the whole experience has been smooth and professional. April was incredibly helpful throughout the entire process and made sure everything went well for my parents, who are now happily settled into their new home. The apartment is perfect for their retirement — convenient, comfortable, and exactly what they were looking for. Thank you April and the KIN team for the excellent service!Posted onTrustindex verifies that the original source of the review is Google. My wife and I had Been renting swanston central apartment with Celia for 3 years. She is the best property agent ever! Responds very quickly whenever we have any questions or need help. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Celia is a very trustworthy and exceptional property agent. I had an issue with the property and Celia handled it immediately and professionally. Truly grateful for her support. Couldn’t recommend her highly enough!Posted onTrustindex verifies that the original source of the review is Google. I switched over from another property management company to KIN to manage our apartment unit in Swanston Central. It's been over 5 years of great service from a landlord and most recently, as a seller perspective. I leave this positive review to express my sincere gratitude for your hard work, professionalism, and dedication throughout the management of my unit since handover—and most recently, the sale of the unit. Celia Liu She is diligent and dedicated in managing our property efficiently, always addressing any issues promptly and keeping us well informed. Even during the challenging COVID period, when many landlords and tenants faced uncertainty, she never wavered in her support. Her proactive approach and attention to detail gave us immense peace of mind, knowing our unit was in good hands. April Du April's guidance, market knowledge, and negotiation skills were invaluable in helping us achieve a successful outcome, especially in what can be a challenging property market. She kept us constantly informed, provided sound advice, and managed everything with professionalism and care—from start to settlement day. If you need a property management company, investing/selling in Melbourne, look out for KIN!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
